Content Management

Back to Winter '27 updates

Bulk delete content and folders

Release note
Delete many folders and content items at once, including published content.
Live

Impression region tracking

Release note
Mark parts of a piece of content and see how each part performs.
Note: Results per region are recorded in Data 360 email engagement data.
Live

Scripting in SMS, WhatsApp, RCS and app messages

Release note
Use AMPscript and Handlebars in SMS, WhatsApp, RCS, in-app and push messages.
Live

Reusable personalization across channels

Release note
Build data sources, expressions and dynamic blocks once and reuse them in every messaging channel.
UnverifiedIn the release notes, but not confirmed as switched on yet. We'll update it once it is.

Brand Center brand kit

Release note
Keep your brand voice, tone and visual style in one kit that people and agents both use.
Live

Reusable agentic content blocks

Release note
Create a content block once and add it to agentic content for email, SMS, MMS and RCS.
VerifiedConfirmed by Salesforce or by an author who showed it working. We haven't made a Preview yet.

Dependent form fields

Release note
Show a form field only when an earlier answer makes it relevant.
Live

Engagement images in Content Builder

Release note
Insert Marketing Cloud Engagement images in Content Builder without downloading them first.
VerifiedConfirmed by Salesforce or by an author who showed it working. We haven't made a Preview yet.
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