Agentforce
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Self-optimizing agentic campaignsAdvanced
Release noteAn agent picks the campaign, channel, content and timing for each customer, and you set how much it decides on its own.
Beta
Agentic content
Release noteCreate, refine and publish on-brand content and images for email, SMS, MMS and RCS in an AI workspace.
VerifiedConfirmed by Salesforce or by an author who showed it working. We haven't made a Preview yet.
Hosted images in agentic emails
Release notePaste the URL of a published CMS image into an agentic email's HTML.
VerifiedConfirmed by Salesforce or by an author who showed it working. We haven't made a Preview yet.
Text-only agentic emails
Release noteAgentic content can now create text-only emails as well as HTML with plain text.
VerifiedConfirmed by Salesforce or by an author who showed it working. We haven't made a Preview yet.
Buyer Engagement agentAdvanced
Release noteHandles inbound leads and nurtures large numbers of leads until they are ready for sales.
Note: Meeting booking needs Salesforce Inbox; Zoom is optional.
Live
Planning and Operations agentAdvanced
Release noteTurns your marketing strategy into programs and goals that match your planning structure.
Note: Needs the Agentforce for Marketing add-on.
VerifiedConfirmed by Salesforce or by an author who showed it working. We haven't made a Preview yet.