Self-optimizing agentic campaignsAdvanced

Release note
An agent picks the campaign, channel, content and timing for each customer, and you set how much it decides on its own.
Beta

Agentic content

Release note
Create, refine and publish on-brand content and images for email, SMS, MMS and RCS in an AI workspace.
VerifiedConfirmed by Salesforce or by an author who showed it working. We haven't made a Preview yet.

Hosted images in agentic emails

Release note
Paste the URL of a published CMS image into an agentic email's HTML.
VerifiedConfirmed by Salesforce or by an author who showed it working. We haven't made a Preview yet.

Text-only agentic emails

Release note
Agentic content can now create text-only emails as well as HTML with plain text.
VerifiedConfirmed by Salesforce or by an author who showed it working. We haven't made a Preview yet.

Buyer Engagement agentAdvanced

Release note
Handles inbound leads and nurtures large numbers of leads until they are ready for sales.
Note: Meeting booking needs Salesforce Inbox; Zoom is optional.
Live

Planning and Operations agentAdvanced

Release note
Turns your marketing strategy into programs and goals that match your planning structure.
Note: Needs the Agentforce for Marketing add-on.
VerifiedConfirmed by Salesforce or by an author who showed it working. We haven't made a Preview yet.
Menu